Privacy policy

PRIVACY POLICY

Welcome to House of Kanzan, a fragrance studio by Kadamba Aromas.

Your trust matters to us. We believe your personal information deserves the same level of care and attention that goes into every product we create.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

1. Communications

If you've subscribed to our newsletter or marketing communications, we may occasionally send you updates about new launches, special offers, studio news, or other information related to House of Kanzan.

You can unsubscribe at any time by clicking the Unsubscribe link included in our emails. Opting out of marketing communications will not affect important transactional emails relating to your orders.

2. Information We Collect

When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect information including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment partners)

  • Information you voluntarily provide while communicating with us

We also collect limited technical information, such as browser type, device information, and website usage, to help us improve your experience.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Send marketing communications, where you've chosen to receive them

  • Comply with applicable legal and regulatory obligations

We only collect information that is necessary for these purposes.

4. Data Security

We use appropriate technical and organisational security measures to protect your personal information.

Information transmitted through our website is protected using Secure Socket Layer (SSL) technology where applicable. Access to personal information is restricted to authorised personnel and trusted service providers who require it to perform their responsibilities.

While we take reasonable precautions to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Cookies

Like most websites, we use cookies and similar technologies to improve website functionality, remember your preferences, understand how visitors use our website, and enhance your browsing experience.

You may choose to disable cookies through your browser settings. Please note that doing so may affect certain features of the website.

If you experience difficulty placing an order after disabling cookies, you may contact us at hello@houseofkanzan.com, and we'll be happy to assist you.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with trusted third-party service providers, including payment processors, logistics partners, website service providers, and analytics platforms, solely for the purpose of operating our business and fulfilling your orders.

We may also disclose information where required by applicable law, legal process, or to protect our legal rights, customers, or business.

7. Updating or Deleting Your Information

You may request access to, correction of, or deletion of your personal information by contacting us at hello@houseofkanzan.com.

We will make reasonable efforts to process your request promptly, subject to any legal or regulatory obligations requiring us to retain certain information.

Please note that marketing emails already scheduled for delivery may still reach you before your request is fully processed.

8. Children's Privacy

Our website is not intended for children under the age of 13.

If you are under 13, please use our website only with the involvement of a parent or legal guardian.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

Whenever significant changes are made, we will update the Last Updated date on this page.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us.

Kadamba Aromas
House of Kanzan
Email: hello@houseofkanzan.com

Last Updated: 30 June 2026

This Privacy Policy applies only to information collected through the House of Kanzan website and does not apply to information collected offline or through third-party websites not operated by Kadamba Aromas.

Thank you for placing your trust in House of Kanzan.