Return & Refund Policy
Our products are non-returnable and non-exchangeable, and all sales are final. However, we understand that mistakes happen. Returns or replacements will only be accepted for fulfilment errors, such as incorrectly shipped or missing items.
Please note that damages resulting from neglect, improper usage, or application are not covered under our returns policy.
If there’s an error on our part, we’ll cover the courier charges for incorrect shipments. Reach out to us at hello@houseofkanzan.com if you have any questions or concerns.
Refund And Cancellation
In the event of a fulfilment error, your refund request will be accepted, and you can expect your funds to be refunded within 10-15 business days.
Once the shipment is made, cancellations are not possible. If you need to cancel before shipment, get in touch with our customer service at hello@houseofkanzan.com.
Your satisfaction is important to us, and we’re here to assist you with any issues or queries.